4 july 2019






Competency management solution launches for the Australian Rail Industry


Reference Point, the UK’s leading competency management technology company, is delighted to announce that the new Rail Industry Worker Program’s (RIW) solution for the Australian Rail Industry has officially launched.

The RIW Program provides a single system for Australian rail workers, designed to establish a cohesive, national approach to competency management. The solution includes full competency and evidence records, job roles, employment, work associations and other information that can uniquely identify and verify the credentials held on a worker’s physical and/ or virtual smartcard assuring full ‘authority to work’.Rail Industry Worker Program

Reference Point has been working closely with its partner, Metro Trains Australia (MTA), to deliver the solution for the Australasian Railway Association (ARA). The powerful RIW system is based on Reference Point’s market-leading SkillGuard technology.

Commenting on the launch, Tanya Morris, Business Development Director at Reference Point said: “I am delighted that the solution has fully launched. As well as delivering the software, this has been a major transition from the previous system to ours and all the partners involved have worked together to ensure that the process has been handled well.

The solution will deliver against the ultimate objective of protecting and enhancing safety on the nation’s rail networks and we are proud to be part of this achievement.”

The ARA’s CEO, Danny Broad, commented that: “Metro Trains Australia and Reference Point have provided the ARA with the safe pair of hands that we were seeking to manage a complex service migration. Our RIW Program participants have already begun to tell us that the SkillGuard technology is easy to use, and that the feature enhancements now available are “exciting”; many have also said that they have no doubt that the service and technology changes will help support many business continuity scenarios for their organisations.”

Leah Waymark, CEO Metro Trains Australia, underlined the importance of efficiently managing worker competencies in the rail environment. “Safety is of paramount importance and the RIW Program enables the Australian rail industry to seamlessly manage worker competencies online. The new competency management system is world class and our technology partner, Reference Point Limited, is the proven force behind the success of the system, which is endorsed by all major rail operators across Australia,” said Ms Waymark.


For more information:

Reference Point Limited
Tel: +44 (0)1753 279927

Notes to Editors:

About Reference Point Limited

Founded over 20 years ago, Reference Point is an award-winning UK-based technology provider with a proven track record of successfully implementing solutions that deliver real business benefits to our clients: today, tomorrow and in the future.

Our market leading range of solutions and technology enables our clients to manage workforces smartly; ensuring that people are trained, qualified and can work safely and effectively together. Smartcard technology and mobile app solutions allow our clients to provide critical, portable, up-to-date information that can be checked wherever and whenever it’s needed.

Reference Point is a technology provider with a clear future. With the calibre of our clients, expertise of our staff and our business model; our clients are reassured that they are in good company.

For further information, visit: www.referencepoint.co.uk

About the Rail Industry Worker (RIW) Program

The RIW Program is owned by the Australasian Railway Association (ARA) and is endorsed by all of its member organisations. The RIW Program also meets regulatory requirements and complies with Rail Safety National Law.

The RIW Program supports the rail industry by giving participant organisations full visibility of workers moving between projects and employers, maintaining a single electronic record about each worker’s health, education and competencies. This ensures that work is carried out by qualified people and enhances overall safety on rail networks across Australia.

For further information, visit: https://www.riw.net.au/

About Metro Trains Australia (MTA)

MTA is a consortium of rail and construction businesses – all with unrivalled credentials – enabling us to draw on the strength and experience of MTR Corporation, John Holland Group and UGL Rail.

For further information, visit: http://metrotrainsau.com/

About Australasian Railway Association (ARA)

The ARA are the peak body for the rail industry throughout Australasia. Representing an array of rail organisations; private and public, passenger and freight operations, track owners and managers, manufacturers of rolling stock, construction companies and all other organisations supplying and contributing to the Australasian rail sector.

For further information, visit: https://ara.net.au/


Read our latest news

Read our news, thought pieces and industry articles relating to SkillGuard and its implementation, as well as our client experiences.