Functionality

System Features

 

 

 

SkillGuard is - put simply - the most powerful, comprehensive and feature-packed mobile workforce management solution available.

It holds all the information needed to confirm whether an individual should have “authority to work” and this decision is enabled in real-time 24/7 to ensure effective, productive and safe working across all of your projects and sites.

Usually, with our clients, their workforce is a combination of some directly employed staff with the majority – sometimes all – being sub-contracted. Traditionally this has posed a challenge for clients, needing to verify worker information across their broad supply chains. This is one of the areas where SkillGuard excels. Among much else, it securely stores extensive and continually updated worker records and is designed to manage the movement of the supply chain across your projects and sites, maximising efficiency and safety, whilst enabling cost savings across the board.

The solution includes either physical or virtual smartcards, mobile apps and other trusted technology to provide our gold standard, secure solution.

Accessed via the internet, the SkillGuard database is powerful, flexible and comprehensive. SkillGuard gives you complete visibility of your workforce including: job roles, qualifications, competencies, training, primary and secondary employment, associations through the supply chain, work crews, site-based events, recent shifts, hours worked, occupational health status, work restrictions – and so much more.

Read on for brief summaries of just some of SkillGuard's features:

Powerful, centralised cloud-based database

SkillGuard combines a powerful, secure database and a high capacity, encrypted individual smartcard (physical or virtual) providing a single, transferable record for every worker. This ensures up-to-date, real-time validation of an individual’s authority to work today, helping to maintain - or exceed - safety targets.

SkillGuard is scalable with no limit on the number of individual records held or how much information can be stored against them, enabling our clients to manage their entire workforce in one trusted system. This is why SkillGuard is the leading system for enterprise-wide solutions and is the technology of choice for major clients requiring the power and flexibility that SkillGuard delivers.

Physical and virtual smartcards

The online SkillGuard database integrates seamlessly with an individual’s physical and/or virtual smartcard, which is the cardholder’s portable passport to work. Easily kept up-to-date, it is used to authenticate the individual at project or site level - regardless of how often changes are made to any of their details.

Smartcards store an individual's information in a secure and encrypted chip and can be updated with ease. This ensures that the card is kept current, confirming the individual’s authority to work today. Smartcards can be checked in a variety of ways using our range of integrated apps (iOS and Android) and other card checking solutions, removing the need to make phone calls for verification. Also, not only are these checks made in real-time but all card read activity is logged for audit purposes, protecting you – the client.

As the cardholder’s portable passport, this updated information travels with the worker, making it straightforward for trained, qualified operatives to gain access to site quickly. Our solution also reduces duplication of data, as the individual’s record moves with them from site to site, project to project, thus there is no need for unnecessary and costly repeat inductions and other training.

Competency Management

SkillGuard holds extensive information around a worker’s competency – their ability to perform their particular tasks effectively. This comprises full records around their national qualifications, as well as awards from major contractors, project and site events – all of which combine with other worker data, such as occupational health status, to provide real-time authority to work.

Competency data can also be mapped into job roles, enabling our clients to perform instant and powerful sweeps across the system finding perfect matches, as well as near matches for skills forecasting and planning.

Qualification updates can be entered by authorised users (including training providers if required) in seconds and surfaced immediately onto the worker’s card when checked.

There is also a verification option for clients. This enables the supply chain to upload their workforce’s training credentials but these will not be valid on the system until verification is completed by a trusted third party on the system.

Management of Payment Online

One of a number of configurable settings that are agreed when your system is first mobilised, SkillGuard manages payment of worker and contractor subscriptions online, which is essential if your SkillGuard implementation requires the passing on of costs through the supply chain. Our integrated subscription and payment functionality makes this simple - whether charging for annual worker and/or company subscriptions - plus there are other payment trigger options too.

As well as managing online payment instantly and securely, there is a Pay on Account setting for major suppliers to your organisation. Payment receipts and other order confirmations are auto-generated, making the entire subscription, payment and charging process simple to manage.

Linked Schemes

As the global leader in mobile workforce solutions, we bring our major market presence to you as an additional service.

Many operatives, especially those with in-demand skills, work across sectors or industries. All of our clients hold and manage their own set of records for their workforces, using their instance of SkillGuard to manage their specific access rules and agreed criteria for authority to work. Our market presence means that a substantial percentage of operatives have active records in a number of SkillGuard systems. Our Linked Scheme approach enables us to marshal this data across our SkillGuard implementations to help keep everyone safe. 

Upon arrival on site, a worker’s card is checked. Our Linked Scheme capability will flag when workers last worked and how much rest they have had (including travel time) even if their most recent work was for a different client and SkillGuard scheme.

This unique Linked Scheme functionality extends opportunities to protect workforces and help keep them safe, whilst still allowing each of our enterprise clients to manage their own business rules, without compromise.

Card Swipes, Shift Views and Management of Fatigue

SkillGuard manages a wide range of card swipe activity logs including every swipe in and out (and much more besides). This enables our clients to report and analyse on shift activity across the entire system, as well as granular views per site and project, which also allows filters to be applied for even more detailed breakdowns.

Together with shift analysis, the system also presents access denied actions (whether these are automatic from SkillGuard because the worker does not have authority to work today or logged by the card checker), as well as delivery of all site-based awards such as inductions or toolbox talks, delivered and recorded electronically.

Recent shift activity (even if on other sites) is also presented when the operative’s card is swiped at the start of shift to provide the site manager or card checker with further fatigue-related data.

Again, SkillGuard delivers at the highest level to provide our clients with the data they need to help protect themselves and their workforces.

Integration Points - API and Physical Access Control

SkillGuard is a powerful, freestanding solution to manage mobile workforces. There are also integration points and opportunities to connect to other systems for clients who wish to use these.

These include:

Our SkillGuard API enables clients to access our two-way industry-standard API to seamlessly transfer and update workforce data to and from third party systems.

PAC: SkillGuard manages all the rules on access that makes it best in breed for access control. For clients with physical access control measures on site (such as turnstiles or barriers) we can assist with the integration of our solution.

Comprehensive Reporting Suite

SkillGuard’s comprehensive reporting suite provides feature-rich metrics across the board. It enables high level “client-focussed” analysis, as well as more detailed views for contractors in charge, employers, project and site administrators.

Reports can be created, saved and scheduled to run at specified times and circulated automatically to a defined audience.

mySkillGuard

Individuals can securely access their own information through the private mySkillGuard portal, which enables any recordholder to view their record.

The mySkillGuard portal encourages workers to share responsibility in managing their competency validity and ability to work, as well as ensuring their details are current.

The worker can also report any errors or omissions in their data and maintain their own email and mobile number.

mySkillGuard provides the transparency that individuals want when it comes to knowing what data is held about them and is available to them at any time without the need to make a request to their employer.

Your Data and Security

At Reference Point, security and data protection are embedded in everything we do. We are ISO 9001:2015 certified, which underpins our company-wide Quality Management approach for the provision of IT solutions, design, development, and delivery.

In addition, we are ISO 27001:2013 certified, which demonstrates that we have met the rigorous standards in how we manage, maintain and process information in a way that ensures confidentiality, integrity, security, and accessibility of data.

Download the SkillGuard datasheet to find out more: